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Target Operating Model 1-Day Program (Virtual)

Learn everything you need to know about Target Operating Models in this 1-day program with Caroline Mills and Tracey Penington.

An organisation's Target Operating Model (TOM) defines their desired operating state, by understanding the current ‘as is’ model and the ‘to be’ model. In this virtual program, we will explore the essential elements of a TOM and how it can become the blueprint of an organisations vision by aligning operating capacities and strategic objectives.

Join Caroline Mills and Tracey Penington as they step you through case studies, proven methodologies and practical tips gained from their combined 40+ years’ experience at the forefront of the change and transformation industry. Learn how to accurately define your organisation's current state and desired future state.

This virtual and interactive learning environment provides the opportunity to surface the unique set of knowledge and experiences from participants to share ideas and best practices with peers. Whether you are starting out your change journey, are a leader of change, or a seasoned Change Practitioner, this program is for anyone interested in learning about the purpose of a Target Operating Model and how understanding and purposefully designing the elements is the foundation for an organisation to operate more efficiently and effectively to execute on strategy.

Program Outline

Key learning outcomes of this program include:

  • Defining and understanding a Target Operating Model
  • The components of a Target Operating Model
  • Developing an understanding of how a Target Operating Model is different from a strategy
  • Understanding the value derived from developing a Target Operating Model
  • Creation of a Target Operating Model
  • How a Target Operating Model helps an organisation transform


Get in early with an Early Bird ticket for $490

If you miss out, General tickets are $590

Joining the program

This program will be held on Zoom (dial-in details will be sent closer to the date).

You will have the opportunity to take breaks throughout the day.

Who should attend?

  • Those who are involved in change and transformation

Along with confidence and knowledge, you will leave with a set of practical tools that you can apply straight away. All attendees also receive 12 weeks free access to The Change Space, our online learning platform.


To ensure the successful execution of our program and a positive experience for participants, we require a sufficient number of registrations for the program to proceed. In the unlikely event of a program rescheduling or cancellation, we will promptly notify you via email.



Wed. 10 July 2024: 
9:30AM-4:00PM AEST


6.5 hours


Virtual (Zoom)


Early Bird $490/General $590