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Business Transformation: Target Operating Model (Masterclass)

Learn everything you need to know about Target Operating Models with Caroline Mills and Tracey Penington.

An organisation's Target Operating Model (TOM) defines their desired operating state, by understanding the current ‘as is’ model and the ‘to be’ model. In this hands-on workshop we will explore the essential elements of a TOM and how it can become the blueprint of an organisations vision by aligning operating capacities and strategic objectives.

Join Caroline Mills and Tracey Penington as they step you through case studies, proven methodologies and practical tips gained from their combined 40+ years’ experience at the forefront of the change and transformation industry. Learn how to accurately define your organisations current state and desired future state.

This hands-on interactive learning environment provides the opportunity to surface the unique set of knowledge and experiences from participants to share ideas and best practices with peers. Whether you are starting out your change journey, are a leader of change, or a seasoned Change Practitioner, this workshop is for anyone interested in learning about the purpose of a Target Operating Model and how it represents how a company can operate more efficiently and effectively to deliver and execute on the strategy.

What you will learn in the masterclass

Key learning outcomes of this masterclass include:

• Defining and understanding a Target Operating Model

• The components of a Target Operating Model

• Developing an understanding of how a TOM is different from a strategy

• Understanding the value derived from developing a TOM

• Creation of a TOM

• How a TOM helps an organisation Transform

Along with confidence and knowledge, you will leave with a set of practical tools that you can apply straight away. All attendees also receive 12 weeks free access to The Change Space, our online learning and collaboration platform.



Thu. 27 February 2020: 


6 hours


Australian HR Institute, Level 4, 575 Bourke Street, Melbourne, VIC 3000




Change Management